Having problems finding what you're looking for?
Below you will find answers to the most commonly asked questions. Still can't find the answer? Get in touch at help@petgood.com and we will help you!
You can find them on the food bag, on our product page or detailed ones with more tips and advice in our help center. The feeding table is based on different parameters depending on age or activity level but should always be adapted to the individual dog's or cat's needs and body condition.
We recommend choosing our adult dog food when your dog is around one years of age, but in this article we explain more in detail why, and how to think if you have a small breed or large breed dog.
Yes, our products is available at several retailers and we continously update the list. You can find all our current retailers here.
Shipping & orders
The delivery time is between 1-4 days within Sweden, and you can track your order with the shipping number you recieved when your order was sent. For full information see our article Shipping & Delivery.
Reach out to us in the chat bubble or at help@petgood.com and we will help you. Please submit your order number or the e-mail you used when you placed to order, and we'll be able to help you even faster! 🚀
You can find our full terms and conditions here. In our help center you can also find more information on right of withdrawal, complaints or taste guarantee.
Account & subscription
You can log in to your account here. There you can make changes to your subscription or your personal information. The first time logging in, you need to register your account and choose a password. Use the same e-mail that you used when you made your purchase.
After logging in to your account, you can access your subscription and make changes to products, delivery schedule, address or payment method. In this article, we explain all the features available in our subscription portal. Please reach out to us if you need assistance making the changes you wish!
