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Switzerland
Currency: EUR

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FAQ

How does your subscription service work?

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With a subscription with us, you no longer have to remember to order pet food - convenient, right?

Our subscriptions always have:

  • 15% discount on all orders

  • Free shipping over 500 SEK / 50 EUR

  • Delivery every month, every two months or every three months depending on what you choose.

  • Possibility to make changes, such as delivery date, amount of food or other products

  • No binding time. You can pause, skip a delivery or unsubscribe at any time.

What is the commitment period?

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Our subscriptions have no commitment periods. You can end your subscription at any time.

You could also adjust the schedule or skip a delivery if you have too much food at home.

What about shipping if I have a subscription?

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With a subscription, we offer free home delivery on orders over 50 EUR / 500 SEK, using Airmee or Postnord.

If you prefer a specific shipping option, email us, and we can make adjustments.

Tip! Choose delivery every other month or every third month to reach a higher amount and get free shipping!

How long is the delivery time?

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The delivery time is 1-4 days within Sweden, and 2-6 days within the rest of the EU.

How does the referral program work?

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Through our referral program, you can earn discounts on your subscription by referring your friends. It's super easy - you share your personal referral link with your friend, and when they sign up for their subscription, both of you get a 5% extra discount on your subscriptions. 20 friends = 100% discount! Learn more here about how our referral program works.